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Help customers real-time analysis team performance, StellaService won A $11 million round of funding

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Help customers real-time analysis team performance, StellaService won A $11 million round of funding
【 hunting cloud network (WeChat ID:)] on March 12 (compile: foer mo hope) the StellaService Stella Connect platform for its funding by $11 million. The company to help customer support team real-time analysis and improve performance. This round of financing by Harbert Growth Partners, led, the customer service company Zendesk also has carried on the strategic investment. StellaService chief executive and co-founder of Jordy Leiser said that the road to A round of funding the company is very different. The company initially use "mystery shoppers" to test and evaluate enterprise products and customer service performance, and its analysis and proprietary data package sold to corporate clients interested in improving service. To this end, StellaService from Norwest Venture Pa...
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